Oakridge Marketing · Effective October 12, 2026
Terms of Service
These terms explain Oakridge Marketing’s website, contractor services and planned text-message program. Contact [email protected] for support or [email protected] for service inquiries.
1. Website use and starting service
Our initial services are for California solar contractors. You must be at least 18 and authorized to act for your business. Provide accurate information and use our site lawfully. Do not misuse forms, disrupt services, submit malicious content or provide information you are not authorized to share.
A website inquiry, calendar booking, onboarding form or SMS opt-in does not create a paid order, authorize a charge or activate service. Before payment, a written order must identify the contracting provider, selected service, territory, qualification criteria, delivery setup, start date and billing terms. A specifically agreed written order controls if it differs from this general service summary.
2. Service options and package pricing
Homeowner form leads are delivered to the contractor for its follow-up, appointment setting and sales. Pricing and delivery requirements are agreed separately. A form lead is not a booked appointment.
Qualified booked appointments are offered as monthly prepaid packages:
| Package | Appointments | Per appointment | Monthly prepayment |
|---|---|---|---|
| Growth | 15 | $175 | $2,625 |
| Scale | 30 | $165 | $4,950 |
| Enterprise | 45 | $160 | $7,200 |
The selected package is paid in full before its delivery begins. Monthly renewals use the billing anniversary, such as October 11, November 11 and December 11. The written order must state the renewal date, cancellation method and deadline, and how dates that do not occur in a shorter month are handled before recurring billing is authorized.
3. Qualification and delivery
A qualified solar appointment requires confirmed homeownership, genuine interest, a stated electricity bill amount and an agreed appointment. Territory, any bill threshold and other project requirements must be agreed before launch. There is no universal minimum bill amount unless your order includes one.
Delivery depends on your calendar capacity, agreed territory and qualification requirements. A fixed completion date, attendance rate, number of sales or financial return is not guaranteed. Your team is responsible for attending appointments, contacting homeowners appropriately and completing its sales and installation work.
Undelivered prepaid appointments remain owed and roll forward until delivered, including after future renewals are canceled. They do not automatically expire at month-end. Calendar or qualification changes should be agreed in writing. If a delivery problem cannot be resolved, contact support so the parties can address a suitable remedy under the order and applicable law; these terms do not eliminate remedies required by law.
4. Cancellations, no-shows and rebooking
Homeowner-canceled appointments are replaced. A qualified homeowner no-show counts toward the purchased package and enters the rebooking process. A successful rebooking of that no-show does not incur another appointment charge. Tell us promptly about qualification errors, duplicates, cancellations or missed appointments so we can review the underlying record. The written order must address reporting procedures and contractor-caused cancellations before service begins.
5. Renewal cancellation and additional appointments
You may cancel future monthly renewals by contacting [email protected] in accordance with the written order. Cancellation stops future purchases; it does not cancel an existing prepaid appointment purchase or remove our obligation to deliver its remaining appointments. This provision does not waive any refund or other remedy required by law.
After all included appointments have been delivered, you may prepay for additional appointments at your package rate: Growth $175, Scale $165 or Enterprise $160 each. Additional purchases require your authorization; submitting an inquiry does not authorize them. Any effect on your renewal schedule must be confirmed in the written order.
6. Appropriate use of homeowner information
Use information delivered under a service order only for the agreed purpose and with the notices, permissions and safeguards required for your communications. Buying a lead or appointment does not automatically convey permission for SMS, automated calls or resale. Each party remains responsible for the laws and platform rules applicable to its own activities.
7. Oakridge contractor SMS program
Program status: SMS is not currently active. Any launch depends on messaging-provider approval and completion of the required setup.
If you separately opt in, Oakridge Marketing may send non-marketing messages about your own contractor inquiry, onboarding, discovery-call confirmations, reminders, rescheduling, cancellations and support requests. This opt-in does not authorize promotional texts, homeowner outreach or messaging by other businesses. Internal recipient alerts require their own documented opt-in and an approved messaging scope.
Consent is optional and is not a condition of purchasing services. Message frequency varies with your inquiries, appointments and support activity. Message and data rates may apply. Contact your mobile carrier about your plan. Carriers are not liable for delayed or undelivered messages; delivery is not guaranteed.
Reply STOP to an Oakridge message to cancel SMS participation. You may receive one confirmation of your opt-out, after which further messages from the program stop. To enroll again, use the published opt-in process; we will not treat an unrelated form submission as renewed permission. Reply HELP for assistance or email [email protected]. You must control the number you provide and notify us if it changes.
Our Privacy Policy explains how information and SMS consent are handled. Opting out of SMS does not itself cancel your service order or a scheduled appointment; contact support for those requests.
8. Updates and questions
We may revise these terms by posting an updated effective date and providing additional notice when required. Changes do not retroactively remove prepaid appointment balances or alter an existing written order without the agreement or notice that applies to that order. For questions, contact [email protected].